Legal

Privacy Policy

Last updated: December 2025

1. Introduction

Welcome to Kamao Daily ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Platform").

2. Information We Collect

Personal Information

We collect the following personal information:

  • Account Information: Name, phone number, email address, profile picture
  • Identity Verification: Government ID (Aadhaar, PAN, Voter ID), selfie photos for KYC verification
  • Location Data: GPS coordinates for task discovery and navigation
  • Payment Information: UPI ID, bank account details (for workers), transaction history
  • Communication Data: Chat messages, support tickets, feedback

Automatically Collected Information

  • Device information (model, OS version, unique identifiers)
  • App usage data and analytics
  • IP address and network information
  • Crash logs and performance data

3. How We Use Your Information

We use your information to:

  • Provide and improve our services
  • Verify user identity and prevent fraud
  • Process payments and facilitate transactions
  • Enable location-based task discovery
  • Send notifications about tasks, messages, and updates
  • Respond to customer support requests
  • Analyze usage patterns to improve the Platform
  • Comply with legal obligations

4. Information Sharing

We may share your information with:

  • Other Users: Your profile information, ratings, and reviews are visible to other users
  • Service Providers: Payment processors (Razorpay), cloud hosting (AWS), analytics providers
  • Legal Authorities: When required by law or to protect our rights

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement industry-standard security measures including:

  • Encryption of data in transit and at rest
  • Secure authentication with OTP verification
  • Regular security audits and vulnerability assessments
  • Access controls and employee training

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information for legal compliance, dispute resolution, and fraud prevention purposes.

7. Your Rights

You have the right to:

  • Access and download your personal data
  • Correct inaccurate information
  • Delete your account and associated data
  • Opt-out of marketing communications
  • Withdraw consent for data processing

8. Children's Privacy

Our Platform is not intended for users under 18 years of age. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or email.

10. Contact Us

For privacy-related inquiries, please contact us at:

  • Email: privacy@kamaodaily.com
  • Address: Bengaluru, Karnataka, India

11. Grievance Officer

In accordance with the Information Technology Act, 2000, the name and contact details of the Grievance Officer are:

  • Name: Kamao Daily Grievance Officer
  • Email: grievance@kamaodaily.com
  • Response Time: Within 24 hours